At SE7 ACTIVE, we strive to ensure a smooth and timely delivery process. Please review our shipping policy for details on processing times, shipping options, and delivery expectations.

1. Order Processing
Orders are typically processed within 2 – 4 business days, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Methods & Delivery Times

  • Our delivery services cover the entirety of South Africa, via TheCourierGuy ensuring that we can deliver your order to any location within the country.

. Estimated delivery times are as follows:

  • Local Shipping: 2 – 4 business days

Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, courier delays, or customs processing for international orders.

3. Shipping Costs

  • We offer express door-to-door delivery at a flat rate of R90.

5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

6. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time or appears to be lost, please contact the courier service first for updates. If you need further assistance, you can reach out to us for support.

7. Incorrect Address & Failed Deliveries
Please ensure that your shipping address is correct before placing an order. SE7 ACTIVE is not responsible for packages delivered to incorrect addresses provided by the customer. If a package is returned due to an incorrect address, additional shipping charges may apply for reshipment.

8. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at SE7 ACTIVE Contact Page.